Frequently Asked Questions
What is Side Project Jerky?
Side Project Jerky is a craft jerky brand with the dual mission of creativity and collaboration. Born from a love of wholesome ingredients, unique flavors, and a passion for developing high-quality, handcrafted products, Side Project Jerky collaborates with chefs to bring you jerky flavors never before seen. Our jerky is made in small batches to ensure the best taste and quality. To learn more, vist Our Story
Where is Side Project Jerky based?
We are proudly based right outside Philadelphia, Pennsylvania. Our jerky is made locally in Gettysburg, PA, and shipped directly to our customers nationwide.
What flavors of jerky do you offer?
We offer a variety of unique flavors, including Berbere, Cheesesteak, Mongolian,Cowboy, Pho and Southwestern. Unsure of which to try? Try them all with our Sampler Pack
Do you use all-natural ingredients?
Yes, our jerky is made using only all-natural ingredients. We prioritize quality, which means no artificial preservatives, colors, or flavors.
Are there any allergens in your jerky?
Our jerky products may contain allergens such as soy and sesame. Please check the packaging for specific allergen information.
Do you offer any vegetarian/vegan jerky options?
While we live in harmony with our plant-based pals, we are not in the business of plant-based products
Do you offer international shipping?
Unfortunately, we can only ship to locations in the United States at this time
How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary from 3-7 days depending on your location.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email
What is your return policy?
We accept returns within 30 days of purchase. Products must be unopened and in their original packaging.
How do I return an item?
To initiate a return, please contact our customer service for a return authorization, then send the item back to us at the address provided.
Can I cancel or modify my order?
Orders can be canceled or modified before they are shipped. Please contact customer service as soon as possible to make any changes.
How can I contact customer support?
You can reach us via email at info@sideprojectjerky.com,
What should I do if I receive a damaged or incorrect item?
Please contact us immediately with details of the issue along with photos of the damage, and we will arrange for a replacement or refund
Do you offer wholesale pricing or partnerships?
Yes, we offer wholesale pricing for bulk orders. Please contact us for more details about partnerships and wholesale opportunities.